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NSW TOURISM INDUSTRY ASSOCIATION

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2024 NSW Tourism Awards

Our winners! 2024 NSW Tourism Awards

The winners of the NSW Tourism Awards 2024 have been announced during a gala event at The Star Sydney. 


Winners were recognised with gold, silver and bronze awards for their commitment to tourism excellence. Category winners from the NSW Tourism Awards will now represent the state at the Australian Tourism Awards. The NSW Tourism Awards are the exclusive pathway for NSW visitor economy businesses to qualify for the national competition. 


The NSW Tourism Awards 2024 were supported proudly by the NSW Government’s tourism and major events agency, Destination NSW. 


The 2024 category winners include:


4-4.5 Star Deluxe Accommodation

GOLD: Oriana Retro Hotel & Resort, Orange


5 Star Luxury Accommodation

GOLD: Mt Hay Retreat, Berry 

SILVER: Kalinya Estate, Bargo


Aboriginal and Torres Strait Islander Tourism Experiences

GOLD: Bundyi Cultural Tours, Wagga Wagga


Adventure Tourism

HALL OF FAME & GOLD: Balloon Aloft, Hunter Valley, Camden Valley, Mudgee and Byron Bay

SILVER: Let’s Go Surfing, Sydney, Byron Bay

BRONZE: Oz Jet Boating, Sydney


Caravan & Holiday Parks

GOLD: Holiday Haven Lake Conjola 

SILVER: Tathra Beach Eco Camp

BRONZE: Tasman Holiday Parks Racecourse Beach, Bawley Point


Cultural Tourism 

GOLD: Port Macquarie Museum

SILVER: Local Sauce Tours, Sydney

BRONZE: Dubbo Regional Council - Old Dubbo Gaol


Ecotourism

GOLD: Kestrel Nest EcoHut, Mount Adrah

SILVER: Sydney By Kayak, Lavender Bay

BRONZE: Navigate Expeditions, Far South Coast


Excellence in Accessible Tourism

GOLD: Balloon Aloft Australia, Hunter Valley, Camden Valley, Mudgee and Byron Bay

SILVER: Blue Mountains Climbing School

BRONZE: Sails Holiday Park, Belmont


Excellence in Food Tourism 

GOLD: Love Lord Howe

SILVER: Food I Am, Wagga Wagga

BRONZE: Tocumwal Chocolate School


Festivals & Events 

GOLD: Broken Hill Mundi Mundi Bash

SILVER: Tumbafest Inc, Tumbarumba

BRONZE: Bathurst Heritage Trades Trail


Hosted Accommodation

GOLD: Black Sheep Inn, Borenore

SILVER: Amaroo Valley Springs, Kangaroo Valley


Local Government Award for Tourism 

GOLD: Bathurst Regional Council

SILVER: City of Newcastle


Major Festivals & Events 

GOLD: Bluesfest Byron Bay 

SILVER: Strawberry Fields Festival, Tocumwal


Major Tour & Transport Operators

GOLD: Captain Cook Cruises - Sydney

SILVER: Moonshadow - TQC Cruises, Nelson Bay


Major Tourist Attractions 

GOLD: Symbio Wildlife Park, Helensburgh

SILVER: 4WD Tours R Us, Anna Bay

BRONZE: The Big Banana Fun Park, Coffs Harbour


New Tourism Business 

GOLD: Beneath The Bay, Batemans Bay

SILVER: Showtime Kayaking, Lake Macquarie

BRONZE: The Brooklet, Brooklet


Self Contained Accommodation

GOLD: Cedars Mount View, Hunter Valley


Service to Tourism Industry 

GOLD: TRC Tourism

SILVER: Sparrowly Group

BRONZE: Hipscotch


Take 3 For The Sea Award For Visitor Litter Prevention 

GOLD: Sydney By Kayak, Lavender Bay

SILVER: Cruise Eden, Eden


Tour & Transport Operators 

GOLD: Blue Mountains Day Tours by Chapman Tours

SILVER: 4WD Tours R Us, Anna Bay

BRONZE: Activity Tours Australia, Sydney


Tourism Marketing & Campaigns 

GOLD: Tweed Tourism Company

SILVER: Barrington Coast: Whatever It Takes

BRONZE: City of Newcastle


Tourism Restaurants & Catering Services

HALL OF FAME & GOLD: Potager, Carool 

SILVER: Pipit Restaurant, Pottsville

BRONZE: Frankie’s Restaurant and Bar, Lithgow


Tourism Retail, Hire & Services 

GOLD: Ask Roz Blue Mountains

SILVER: Hirehood, Northern Rivers

BRONZE: Outback Jess - Spotto Books


Tourism Wineries, Distilleries & Breweries

GOLD: Cupitt’s Estate, Ulladulla

SILVER: Husk Distillers, North Tumbulgum

BRONZE: Cape Byron Distillery, McLeods Shoot


Tourist Attractions 

GOLD: Northern Rivers Rail Trail

SILVER: Port Stephens Koala Sanctuary

BRONZE: Barooga Sporties Group, Barooga


Unique Accommodation 

GOLD: Sierra Escape, Mudgee

SILVER: Wilga Station, Bathurst

BRONZE: Myall River Camp, Hawks Nest


Visitor Information Services 

GOLD: Bathurst Visitor Information Centre

SILVER: MidCoast Council: Barrington Coast

BRONZE: Albury Visitor Information Centre


Outstanding Contribution by an Individual

Lyndel Gray, CEO of Caravan and Camping Industry Association NSW (CCIA). 

2024 Tourism Gala Night Images

2024 NSW Tourism Gala & Awards Images

2024 NSW Tourism Gala & Awards Images

2024 NSW Tourism Gala & Awards Images

2024 NSW Tourism Awards - Gold Winners

See all the images from the Tourism Gala Night 

Gala Night Images

Media Room Images

2024 NSW Tourism Gala & Awards Images

2024 NSW Tourism Gala & Awards Images

Oriana Retro Hotel & Resort in the media room

See the formal and not-so formal photos from the media room!

Media Room Images

2024 Tourism Gala Night Video Highlights

Against All Odds: Love Lord Howe’s Golden Moment

 Relive the unforgettable moment when Love Lord Howe overcame the odds! Despite a cancelled flight, they arrived just in time to claim Gold for Excellence in Food Tourism , running to the stage amidst thunderous applause.  Watch the magic unfold! 

2024 NSW Tourism Awards: Celebrating Pride, Strength, Community & Passion

 Relive the magic of the 2024 NSW Tourism Gala Night! A celebration of pride, strength, community, and passion, showcasing the heart of our industry. From inspiring winners to unforgettable moments, this highlights reel captures it all. Watch now and share in the joy of our incredible tourism community!  

With thanks to our NSW Tourism Gala partners

Experience the Best of the Industry

NSW Tourism Association Tourism Awards Logo

The NSW Tourism Awards, is the pinnacle awards program for the New South Wales visitor economy.   


The awards, presented by NSW Tourism Association, recognise and celebrate the outstanding achievements of the state’s tourism industry, and forms part of the prestigious Australian Tourism Awards.


Open to all tourism businesses within New South Wales, categories range for tourist attractions, tour and transport, festivals and events, food, wine, accommodation and more. 


Winners of the Awards are announced at a Gala Ceremony in late November. 

Benefits of entering

 The NSW Tourism Awards, presented by NSW Tourism Association, have been recognising and rewarding business excellence, innovation and professionalism in tourism for more than 50 years. Entrants receive support throughout the process alongside a range of benefits, including:  

  • An opportunity to review business goals and record successes
  • Raise your profile by receiving public recognition of your achievements
  • Ensure business growth and development
  • Benchmark against industry competitors
  • Examine the productivity of marketing activities
  • The opportunity to represent New South Wales at the Australian Tourism Awards

Message from Awards Chair - Ron Beeldman

Message from NSW Tourism Association Chair - Lori Modde

Message from NSW Tourism Association Chair - Lori Modde

"Welcome to the 2025 NSW Tourism Awards Program.


The Awards provide an excellent opportunity to benchmark your business and highlight your achievements of excellence in all aspects of your operations.


The Awards offer you an opportunity to reflect on your business, with questions designed to highlight your strategies, accomplishments, and l

"Welcome to the 2025 NSW Tourism Awards Program.


The Awards provide an excellent opportunity to benchmark your business and highlight your achievements of excellence in all aspects of your operations.


The Awards offer you an opportunity to reflect on your business, with questions designed to highlight your strategies, accomplishments, and lessons you've learned along the way. 


With a panel of three highly skilled and experienced judges, you also receive feedback after the Awards to support continuous improvement. Entrants can join our support program, to be guided by experienced mentors and our judging team, through our online workshops. 


The NSW visitor economy is leading the country with the largest share of visitors, nights and expenditure, and now is the most advantageous time to document how your business contributes to making NSW the premier destination for all visitors.  


On behalf of my fellow judges, we look forward to experiencing and celebrating your success through your participation in this very worthwhile program."

Message from NSW Tourism Association Chair - Lori Modde

Message from NSW Tourism Association Chair - Lori Modde

Message from NSW Tourism Association Chair - Lori Modde

  "The NSW Tourism Awards have been synonymous with industry development opportunities while also recognising excellence in the industry.” Lori Modde, a recognised leader in tourism in New South Wales, and Chair of the NSW Tourism Association, has highlighted the significant role of the NSW Tourism Awards in advancing the industry. 


I can’

  "The NSW Tourism Awards have been synonymous with industry development opportunities while also recognising excellence in the industry.” Lori Modde, a recognised leader in tourism in New South Wales, and Chair of the NSW Tourism Association, has highlighted the significant role of the NSW Tourism Awards in advancing the industry. 


I can’t emphasise enough, the awards are a crucial platform for receiving valuable feedback and innovative ideas to businesses. These awards not only judge businesses against their peers, thereby fostering a quality-driven environment, but also celebrate and recognise excellence in the tourism sector. This awards process enables leading NSW businesses to be acknowledged on the national stage at the Australian Tourism Awards, underlining their contribution to the industry and promoting their excellence​ in tourism. "

Australian Tourism Awards Program

Message from NSW Tourism Association Chair - Lori Modde

Australian Tourism Awards Program

 Winners of the Awards will be announced at a Gala Ceremony held later in the year. 


The Gold winners in categories 1-26 will advance to the Qantas Australian Tourism Awards and compete against finalists from each State and Territory.  

Learn more about the Australian Tourism Awards

2025 Key Dates

Nominations & Submissions Open

April 2025

Nominations Close

 July 2025

Draft Submissions Close

August 2025

Final Submissions Close

September 2025

Gala Event

27th November 2025

NSW Tourism Awards Information

Rules and RegulationsCategoriesprevious winnersNSW Tourism Awards Commitee and Judges

How to enter

1. Choose your category

 With 30 business categories in NSW Tourism Awards, there is a category for tourism businesses of all shapes and sizes.  


View award categories

2. Read the rules & regulations

 Before you enter the awards, it’s important that you first read the rules and regulations.  


Read the rules and regulations

3. Nominate via the Quality Tourism online portal

4. Submit your Draft Submission

 As a part of our free entrant support, an experienced former judge can review a draft of your submission and provide feedback. Draft submissions are due by 21 August 2024.  

5. Complete your Final Submission

 Submit your final submission via the Quality Tourism online portal by 6 September 2024.  

6. Save the date for our Gala Celebration

 It’s time to celebrate! You’ve put in all the hard work, now it’s time to kick back and celebrate your achievements at our Gala Celebration, where the winners of each awards category will be announced. As one of the NSW tourism industry’s biggest event of the year, you don’t want to miss out—keep an eye on our website for the date to be announced! 

2025 NSW Tourism Award Categories

1. MAJOR TOURIST ATTRACTIONS2. TOURIST ATTRACTIONS3. MAJOR FESTIVALS & EVENTS4. FESTIVALS & EVENTS5. ECOTOURISM6. CULTURAL TOURISM7. ABORIGINAL & TORRES STRAIT ISLANDER TOURISM EXPERIENCES8. TOURISM RETAIL, HIRE & SERVICES9. VISITOR INFORMATION SERVICES10. BUSINESS EVENT VENUES11. MAJOR TOUR &TRANSPORT OPERATORS12. TOUR & TRANSPORT OPERATORS13. ADVENTURE TOURISM14. TOURISM MARKETING & CAMPAIGNS15. TOURISM RESTAURANTS & CATERING SERVICES16. TOURISM WINERIES, DISTILLERIES & BREWERIES
17. CARAVAN & HOLIDAY PARKS18. HOSTED ACCOMMODATION19. UNIQUE ACCOMMODATION20. SELF CONTAINED ACCOMMODATION21. 3-3.5 STAR ACCOMMODATION22. 4-4.5 STAR DELUXE ACCOMMODATION23. 5 STAR LUXURY ACCOMMODATION24. NEW TOURISM BUSINESS25. EXCELLENCE IN FOOD TOURISM26. EXCELLENCE IN ACCESSIBLE TOURISM 27. Local Government Award for Tourism28. Take 3 For The Sea Award For Visitor Litter Prevention29. Service to Tourism industry30. Outstanding contribution by an individual

It’s your time to shine!

 Are you ready to take to the stage and celebrate the success of your tourism business? It’s your time to shine. If you have any questions or need help with the submission process, don’t hesitate to get in touch with our team.  

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